Shipping & Returns
Our standard shipping methods within the 48 contiguous US States are USPS and UPS Ground. Please call for a shipping quote if you need to receive your order faster, or if you are outside of the 48 contiguous US States.
For ordering simplicity, we calculate shipping costs based on the order total. Here is how it breaks out:
| Order Total | Shipping Cost |
| Up to $50 | $5.95 |
| Over $50 to Under $200 | $12.95 |
| $200 and up | FREE! |
Returns
First, our guarantee - If you ever think that you didn't get your money's worth from any of our products, simply return them for a refund.
Before you have a problem, think about calling us (800-654-2088) at almost any time. We know you don't volunteer 9-5, Mon-Fri. We will be happy to work with you.
If you do choose to return a product, please do. There is no requirement for an RMA. Frankly, we don't get enough returns to justify installing a bureaucratic process. It is helpful if you include a note inside the package so that we know what the problem was and where to send the credit. There, of course, are a couple disclaimers. First, we cannot accept returns on customized products. Second, we cannot be held responsible for damage during return shipping.